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At LiveQuest, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to when you make a booking, contact us via phone at +61 88 959 044 2, email us at [email protected], or fill out forms on our website. The types of personal information we collect may include your name, address, email, phone number, and any other information necessary to provide our services to you.

Use of Personal Information

The personal information we collect is used for the following purposes:

  • To provide and manage our services effectively.
  • To communicate with you, including responding to queries and providing customer support.
  • To improve our services and website functionality.
  • To comply with legal obligations and regulatory requirements.
  • For any other purpose disclosed to you at the time of collection.

Access, Correction, and Deletion of Personal Information

You have the right to access the personal information we hold about you. If you believe that any of your information is incorrect or out-of-date, you can request a correction. If you want your personal information to be deleted, please contact us, and we will take reasonable steps to delete it unless we are required by law to retain it.

Disclosure of Personal Information

We may disclose your personal information to third-party service providers who assist us in operating our business and delivering our services. These third parties are obligated to protect your personal information under the same privacy standards that we adhere to. We may also disclose your information if required to do so by law or in response to a legal request.

Security of Personal Information

The security of your personal information is important to us. We take reasonable steps to protect your information from misuse, loss, unauthorized access, modification, or disclosure. We implement a variety of security measures to maintain the safety of your personal information.

Use of Cookies

Our website uses cookies to enhance your experience and collect information about how you interact with our website. You can choose to disable cookies through your browser settings; however, this may affect the functionality of the website. For more information about our use of cookies, you can view our cookie policy via cookiePolicy.html.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us via phone at +61 88 959 044 2, email at [email protected], or by writing to us at 3 | Sherwood Place | 2113 | North Ryde | Australia. We will endeavor to respond to your inquiries as soon as possible and address any concerns you may have.

Last updated: 2025-08-04